Product Development Specialist


BlueSky is seeking a Product Development Specialist. The designated candidate will be responsible for interpreting the customer’s needs and requirements. Be highly creative in sourcing products according to customers’ experience to propose, promote and distribute the product(s) successfully.


  • Increase conversion rates for quotes and meet targets.
  • Understanding the needs of customers’ target market and developing products accordingly within a competitive market.
  • Supplier Negotiation – Understanding your specific market and the competition in order to achieve the main goal of ensuring our agents are competitive within the market.
  • Supplier Relationships – Always work according to the supplier strategy and ensure to use priority and preferred suppliers.
  • Customer updates – Update contracts with the latest rates & information and advise agents accordingly.
  • Customer Relationships – Ensure customer expectations are met and the highest delivery of service is driven through the business.
  • Ensure that staff annual sales targets by maximising quote conversion rates.
  • Manage customer expectations.
  • Developing products accordingly within a competitive market.
  • Highly involved in organising & participating in events such as “Open Day, Salon du Pret à Partir” etc
  • Up to date with the latest customer trends & Industry.


  • 3+ years related experience in Inbound Tourism; with previous Product Development experience and understanding of itinerary building and costings.
  • Digital Savvy and holder of a Diploma in IATA.
  • Accustomed to Social Media & Website Backoffice.
  • Multi-tasking and the ability to work on several projects at any given time. High volume of projects with a short lead time.
  • Solid geographical knowledge.
  • Excellent and established product knowledge.
  • Creative, proactive, innovative, thinking out of the box.
  • Polished written, verbal and listening communication skills both in English and French.
  • Exceptional creative problem-solving abilities, able to take initiative and operate with minimal supervision.