You are agile, have a can-do attitude and is willing to join a winning team. BlueSky is reinforcing its Corporate Team and is ready to welcome you as Travel Consultant(s) for this operations.
CANDIDATE PROFILE
Provide excellent customer service to BlueSky’s clients
Sales driven and enjoys working towards set targets
Display excellent business phone etiquette
Provide clients with relevant and useful information for their forthcoming travels/holidays
Implement Company’s processes within the agency and drive its adherence
Engage with the clients to offer a tailor-made proposal while focusing on maximizing revenue
Identify potential opportunities for up-selling of additional services when possible
Keep clients up to date with any changes during the course of their trip
Organize travels from beginning to end, through booking tickets and accommodation, transfers and Visa
Assist debtors as and when
QUALIFICATIONS & EXPERIENCES NEEDED
IATA diploma or any other relevant qualification in travel, tourism etc…
A minimum of 2-3 years’ experience in ticketing operations
Working experience in travel industry and excellent knowledge of GDS
Ability to present, persuade and communicate effectively
Demonstrable ability to handle crises
Be analytical and detail oriented
Be flexible upon operational exigencies
Well versed in various areas of travel (domestic/international, business/holidays, group/individual)
Exemplary sales skills and customer-oriented approach