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Travel Consultant

ABOUT THE JOB

You are agile, have a can-do attitude and is willing to join a winning team. BlueSky is reinforcing its Corporate Team and is ready to welcome you as Travel Consultant(s) for this operations.

CANDIDATE PROFILE

  • Provide excellent customer service to BlueSky’s clients
  • Sales driven and enjoys working towards set targets
  • Display excellent business phone etiquette
  • Provide clients with relevant and useful information for their forthcoming travels/holidays
  • Implement Company’s processes within the agency and drive its adherence
  • Engage with the clients to offer a tailor-made proposal while focusing on maximizing revenue
  • Identify potential opportunities for up-selling of additional services when possible
  • Keep clients up to date with any changes during the course of their trip
  • Organize travels from beginning to end, through booking tickets and accommodation, transfers and Visa
  • Assist debtors as and when

QUALIFICATIONS & EXPERIENCES NEEDED

  • IATA diploma or any other relevant qualification in travel, tourism etc…
  • A minimum of 2-3 years’ experience in ticketing operations
  • Working experience in travel industry and excellent knowledge of GDS
  • Ability to present, persuade and communicate effectively
  • Demonstrable ability to handle crises
  • Be analytical and detail oriented
  • Be flexible upon operational exigencies
  • Well versed in various areas of travel (domestic/international, business/holidays, group/individual)
  • Exemplary sales skills and customer-oriented approach
  • Be a Team player
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